Delivery Times?

Standard Delivery

Our standard delivery is normally a 2-4 working day delivery service, however this is subject to the occasional delay during peak time or when there is an issue with a delivery network. We typically use DPD, Fed-EX & UPS however we will use other delivery networks where applicable. This service is only available in England and Wales.

Express Delivery 

Express Delivery 1-2 day delivery is subject to availability, delivery location and force majeure. Express delivery orders that are received by 5pm on a working day will be dispatched that day to our relevant fulfillment / delivery partner. This service is only available in England and Wales.

We are unable to guarantee Next Day delivery at the moment due to the pressure couriers are under at this current time. We would love to be able to offer it - but have removed this so we do not let you down.

Extended Delivery

Normally 1-5 working days depending on location. This delivery service is required for Highlands and Islands, a collection of post codes defined by couriers, these include, but are not limited by the following:

AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56, BT1, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT18, BT19, BT2, BT20, BT21, BT22, BT23, BT24, BT25, BT26, BT27, BT28, BT29, BT3, BT30, BT31, BT32, BT33, BT34, BT35, BT36, BT37, BT38, BT39, BT4, BT40, BT41, BT42, BT43, BT44, BT45, BT46, BT47, BT48, BT49, BT5, BT50, BT51, BT52, BT53, BT54, BT55, BT56, BT57, BT58, BT59, BT6, BT60, BT61, BT62, BT63, BT64, BT65, BT66, BT67, BT68, BT69, BT7, BT70, BT71, BT72, BT73, BT74, BT75, BT76, BT77, BT78, BT79, BT8, BT80, BT81, BT82, BT83, BT84, BT85, BT86, BT87, BT88, BT89, BT9, BT90, BT91, BT92, BT93, BT94, BT95, BT96, BT97, BT98, BT99, FK19, FK20, FK21, GY1, GY2, GY3, GY4, GY5, GY6, GY7, GY8, GY9, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM86, IM87, IM9, IM99, IV1, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV2, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV3, IV30, IV31, IV32, IV36, IV4, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV5, IV51, IV52, IV53, IV54, IV55, IV56, IV6, IV63, IV7, IV8, IV9, JE1, JE2, JE3, JE4, KA27, KA28, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2, KW3, KW5, KW6, KW7, KW8, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PH1 , PH10, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH5, PH50, PH6, PH7, PH8, PH9, PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, ZE1, ZE2, ZE3

Standard deliveries are made by our own delivery network, our express day service is fulfilled by UPS and Truline. Oversized and pallets may delivered by a freight carrier.

Your order may also arrive via multiple couriers on the same day. You should have been notified of this by email beforehand, however if you have only received part of your order and are unsure, please feel free to contact us for confirmation. 

All of our deliveries are made via couriers who require a signature to complete delivery however some may accept a written note on the door to leave in a safe place or with a neighbour- please note if this is the case we cannot take responsibility for any lost or stolen items.

All of our deliveries are a door step delivery service, this is for both standard items as well as furniture and special order items.  If you require delivery into the building or to specific rooms or floors, this may be available for furniture and special order items at an added delivery cost. Please contact us to find out more information regarding this.

If you wish for your order to be delivered on a specific day, please notify us before you place your order and we will try our best to accommodate.

Highlands, Islands and export:

Unfortunately we are not able to deliver to Northern Ireland or the Channel Islands, including Jersey and Guernsey. 

For areas classified as Highlands and Islands, our Extended Delivery is charged at £20.84 ex-vat regardless of order value. 

Please note we cannot process orders for export outside the UK or VAT refunded orders.

Office Furniture:

Please allow an additional 7-10 working days for delivery (The Express Delivery upgrade will not speed the delivery process up in any way and should not be selected for office furniture products).

All of our deliveries are a door step delivery service, this is for both standard items as well as furniture and special order items.  If you require delivery into the building or to specific rooms or floors, this may be available for furniture and special order items at an added delivery cost. Please contact us to find out more information regarding this.

Special Order Items:

Some of our items have an extended lead time. This lead time will be clearly displayed on the product page and can be up to 10 working days if the stock is available. If the product is out of stock the lead time may be longer. If you are unsure whether an item you are looking at is a special order, please feel free to contact us for confirmation. Please note- the Next Day Delivery upgrade will not speed the delivery process up in any way and should not be selected for items showing an extended lead time.